SHIPPING POLICY Last updated: March 18, 2026

At GHOSART LLC, we offer a hybrid catalog of both instant-access digital downloads and premium custom-made physical apparel. Because our products are handled differently, please review our shipping process below carefully.

1. DIGITAL PRODUCTS (The Ghost Method, E-Books, PDF Guides)

  • Delivery Time: Instant.

  • Process: There is no physical shipping for digital products. Immediately upon completing your purchase, you will receive an email containing the download link(s) to access your files. You can also access your digital products directly from your order confirmation page.

2. PHYSICAL PRODUCTS (Apparel & Merchandise) To ensure the highest quality and minimize environmental waste, all physical products are made-to-order using our premium Print-on-Demand (POD) partners based in the United States. We do not hold bulk inventory.

  • Order Processing & Production: Once you place an order, it is sent directly to our printing facility. It typically takes 2 to 5 business days to print, quality-check, and pack your custom item before it is handed over to the shipping carrier.

3. ESTIMATED SHIPPING TIMES After the production phase is complete, your item will be shipped. Shipping times depend on your location:

  • United States: 3 to 7 business days.

  • Canada: 5 to 10 business days.

  • International / Rest of the World: 10 to 30 business days (depending on local customs and postal services).

Please note: Total delivery time = Production Time (2-5 days) + Shipping Time.

4. SHIPPING RATES & TRACKING

  • Rates: Shipping costs are calculated dynamically at checkout based on the weight of your order and your destination address.

  • Tracking: As soon as your physical order is shipped, you will receive a shipping confirmation email containing a tracking number. Please allow 24-48 hours for the tracking information to update in the carrier’s system.

5. CUSTOMS, DUTIES, AND IMPORT TAXES For international orders (outside the US), your package may be subject to customs duties and import taxes applied by your local government. GHOSART LLC is not responsible for these charges. All customs fees, taxes, and duties are the sole responsibility of the customer. If a package is returned to us due to unpaid customs fees, we will not issue a refund for the shipping costs.

6. LOST OR DELAYED PACKAGES While we strive for timely deliveries, we cannot control carrier delays caused by weather, holidays, or customs processing. If your package is significantly delayed or marked as lost, please contact us at [email protected] within 14 days of the estimated delivery date, and we will work with you to resolve the issue.